First Line Help Desk Technician

24 hours ago


Wymondham, United Kingdom Netmatters Ltd Full time

We are seeking a skilled First Line Help Desk Technician to join our team at Netmatters Ltd. The ideal candidate will have a strong background in IT support and be able to provide exceptional service to our clients.

This role involves providing technical assistance via phone, email, and remote desktop connections. The successful candidate will also be responsible for resolving technical issues with hardware, software, and network systems.

The salary for this position is estimated to be around £22,000 - £28,000 per annum, depending on experience.

About the Role:
  • Provide technical support via phone, email, and remote desktop connections.
  • Resolve technical issues with hardware, software, and network systems.
  • Collaborate with colleagues to resolve complex technical issues.

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