Mortgage Customer Service Representative
3 weeks ago
Basis: Full-time Permanent Employed Role.
Location: Office Based in Milton Keynes, England, UK.
Key Responsibilities:
- Re-engaging and preparing our Lifetime customers for their mortgage review appointment with our Mortgage Advisers.
- Delivering the highest level of customer service and professionalism to our mortgage customers, taking ownership of their appointment and application journey.
- Maintaining strong and effective working relationships with our Mortgage Adviser teams.
- Helping customers with mortgage-related enquiries as you develop.
Requirements:
- A proven track record in sales and customer service.
- The personal determination to meet and exceed all standards and expectations set.
- Competent Microsoft Office user, including Excel, Word, and Outlook.
What We Offer:
- Extensive induction coupled with an ongoing training, support, and development program.
- 20 days paid holiday plus Bank Holidays.
- A flexible approach to working hours.
- Unrivalled opportunities for progression, promotion, and personal development in an expanding business.
- Contributory workplace pension.
- Generous Staff referral bonus scheme.
- Death in service cover.
- Based in modern air-conditioned offices in Milton Keynes with free onsite parking.
- 24 Hour Wellbeing Employee Assistance programme.
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