EMEA Head of Employee Relations

1 month ago


York, York City, United Kingdom Reed Full time

Employee Relations Manager opportunity available working for a leading organisation based in York, North Yorkshire. This role is York office based and offers hybrid home working and is a full-time permanent role working 35 hours per week.

In this role, you will lead an organisation-wide employee relations (ER) support service that delivers excellent employee experience in a timely, high-quality, and customer-focused way.

You will also use your employee relations expertise to lead the ER team and to coach and develop people managers to create and deliver an ER cultural change that promotes early intervention and minimises the number of formal processes.

You will collaborate with people managers, People & OD Business Partners, and the Central People functions to develop and deliver employee relations policies and procedures, ER training, and ongoing coaching across the whole organisation, with the aim of continually improving employee relations and minimising risk and issues.

The Role:
  1. To lead a team of ER specialists to ensure that ER case management support is delivered across the organisation, ensuring process compliance and in line with agreed procedural timelines.
  2. To provide advice and guidance to the ER team and to focus personally on the management and resolution of more complex and/or high-risk ER issues.
  3. To manage the upskilling of all people managers on disciplinary and grievance procedures and their roles and responsibilities.
  4. To provide clear ongoing guidance to managers on their role and responsibilities within a process.
  5. To work in accordance with employment law and people policies and procedures.
  6. To contribute to the development of related people policies and procedures that support the strategic objectives of the organisation and comply with employment law and best practice.
  7. Where ETs arise, to draft defence against claims, prepare witness statements, and collate bundles and other preparation prior to the hearing.
  8. To support with restructuring projects, redundancies, and TUPE situations where required.
  9. To ensure that all relevant ER policies and procedures are legally compliant and that any changes are communicated to key stakeholders in advance of any legislative changes.
  10. To seek to improve processes to ensure that you and your team work effectively and efficiently at all times to minimise the timeframes for all ER cases.

Benefits include:

  • A competitive salary of up to £47,000 per annum.
  • 33 days annual leave inclusive of bank holidays.
  • Access to our Employee Assistance Programme (EAP).
  • Excellent training and support.
  • Group life assurance.
  • Eye voucher scheme.
  • Company Pension.
  • Long service and staff awards.
  • Free parking.
  • Nationwide employee staff discounts incl. eating out and shopping.


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