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Luxury Retail Customer Service Manager

1 month ago


Leeds, Leeds, United Kingdom Office Angels Full time

Customer Service Executive for Luxury Brand - Sociable & Bubbly Team

We are excited to partner with a Luxury Retailer in Leeds to find a Customer Service Superstar for their ever-growing, friendly team.

 

This role is based at Leeds Dock (outskirts of the city centre) with hybrid working available after probation.

 

The working hours consist of a 2-week rotation:

Week 1: 8am - 4pm

Week 2: 12pm - 8pm

 

We aim to start as soon as possible.

 

The salary for this position is £23,000 per annum with opportunities for self-progression.

 

Key Responsibilities:

  • Main duties will be:
    • Troubleshoot any customer issues regarding orders and assembly guides efficiently and effectively.
  • To succeed in this role, you must have:
    • A clear and professional phone manner.
  • You will also require:
    • Previous customer service experience, ideally in both phone and email communication.

 

Please note that you must be immediately available for this opportunity.

 

“Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.