Business Operations Manager

1 month ago

Milton Keynes, Milton Keynes, United Kingdom WISETEK Full time
Job Title: Business Operations Manager

This is a fantastic opportunity for an experienced Operations Manager to join a leading Internationally Traded Services company. A market leader with a global footprint and a who's who of global clients.

Wisetek is a global outsourcing provider of Technology Product Lifecycle Services to the world's leading Enterprise IT Corporations, with Product Operation Centres located in Europe, USA & Asia. Wisetek transforms the regulatory requirement for managing products at end of use / end of life into a significant profit generating activity through advanced fully managed outsourced services.

The Wisetek culture is derived from the people that create it. Our company was built on a foundation of innovation and excellence and as we grow, we continue to seek these qualities in each person that joins our team.

Job Responsibilities:
  • Lead the execution of operational strategies and objectives across the UK Operations.
  • Customer facing for existing and potential clients
  • Assist new business development in the area
  • Source & manage staffing for the internal and client facing agency operations.
  • Implement and manage process changes to optimize productivity and profitability for the company, while ensuring client satisfaction on delivery.
  • Own and manage budgets across all aspects of business operations.
  • Site Health and Safety
  • Manage and maintain site 5s standards
  • Responsibility for Site security
  • Manage site KPIs to achieve business objectives
  • Develop and deliver innovative solutions to continuously improve product quality, reduce manufacturing and operating costs, increase efficiency, and improve overall operations.
  • Evaluate, improve, and establish SOPs and KPIs that align with best practices.
  • Manage, implement, and maintain necessary programs and processes for ISO & other industry standards compliance.
Required Skills & Qualifications:
  • A minimum of 5 years of progressive managerial experience in the IT industry.
  • Problem solving, service focused, and proven ability to delivery to tight budget and deadlines.
  • Business Management degree or related field of study preferred
  • Strong multi-tasking skills and can operate with a high sense of urgency
  • Demonstrates excellent motivational leadership skills and fosters a collaborative team environment.
  • Strong knowledge of demand planning, distribution and warehouse management, logistics and transportation, purchasing, and customs compliance experience preferred.
  • Continuous improvement/LEAN/Six Sigma experience an advantage
  • Operates with a high level of professionalism and integrity, including dealing with confidential information.

Wisetek is an equal opportunities employer.

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