Head of Consumer Experience

2 weeks ago


London, Greater London, United Kingdom Chandcogroup Full time

As a Head of Retail Operations, you will play a crucial role in shaping the future of our retail business at the iconic Southbank Centre. You will be responsible for overseeing the safe, legal and efficient day-to-day operation of our retail businesses on site, as well as collaborating with other teams to deliver exceptional customer experiences.

Job Description
  • Craft, Creativity and Community – we are Company of Cooks, a leading provider of food and beverage services to some of the UK's most cherished venues.
  • We are committed to delivering exceptional customer experiences, and we are looking for a highly skilled and motivated individual to join our team as a Head of Retail Operations.

The ideal candidate will have a strong background in retail operations, excellent leadership skills, and a passion for delivering exceptional customer experiences. In return, we offer a competitive salary of £65,000 - £75,000 per annum, plus benefits including private medical eligibility, eye care, and access to an Employee Assistance Programme.



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