IT Support Professional
5 days ago
About the Role
This is an exciting opportunity to work for a growing Managed Service Provider in Corsham. As part of a dynamic and highly skilled team, you will be working on the forefront of technology enabling businesses to consistently benefit from their IT.
The ideal candidate will have strong technical skills and experience in providing first-line support for Microsoft 365, Azure, Active Directory Administration, desktop support, network support, and Windows Server.
Key Responsibilities
- Provide first-line support either directly to customers or through a ticket management system.
- Assist with troubleshooting via phone, email, or using a ticket management system.
- Update the internal knowledge base with issue resolution details.
Requirements
- Strong technical knowledge of Microsoft 365, Azure, Active Directory Administration, desktop support, network support, and Windows Server.
- Excellent communication and problem-solving skills.
- Able to work effectively in a fast-paced environment.
What We Offer
Up to £27,000 depending on experience, private healthcare plan, fully funded training and industry-recognized qualifications, regular employee socials.
Please note that applicants must be UK passport holders, as sponsorship cannot be provided by the company.
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