Customer Experience Manager
4 days ago
We are seeking an experienced Customer Experience Manager to lead the design and implementation of our customer contact strategy. With expertise in owned media and Pega Customer Decisioning Hub, you will define and deploy effective contact strategies that drive member engagement and loyalty.
You will collaborate with our Performance and Personalisation team to ensure alignment with our personalisation strategy, leveraging advanced analytics and machine learning for next-best-engagement decisioning.
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Customer Experience Operations Lead
4 days ago
London, Greater London, United Kingdom Akeneo: The Product Experience Company Full timeWe are excited to offer a challenging and rewarding opportunity for a Senior Customer Experience Operations Analyst at Akeneo, the Product Experience Company. As a key member of our team, you will play a vital role in shaping the future of our Customer Success and Professional Services teams.Job OverviewThis position requires a skilled professional with +3...
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Guest Experience Specialist
1 day ago
London, Greater London, United Kingdom Guest Experience Full time**About Us:**Meliá Hotels is a leading global hospitality company with a rich history of delivering exceptional guest experiences. Our commitment to excellence drives us to continuously improve and innovate, ensuring that our guests feel valued and cared for throughout their stay.Estimated Salary: €28,000 - €38,000 per annum, depending on location and...
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London, Greater London, United Kingdom Akeneo: The Product Experience Company Full timeAt Akeneo, the Product Experience Company, we are seeking an exceptional Senior Customer Experience Operations Analyst to join our team. This is a pivotal role in enhancing the efficiency and effectiveness of our Customer Success and Professional Services teams.Job DescriptionWe are looking for a skilled professional with +3 years of experience in revenue...
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Expert ServiceNow Customer Experience Architect
4 weeks ago
London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeUnlocking Customer Success with ServiceNowKonversational, the leading experts in ServiceNow customer workflows, seeks a seasoned Principal Technical Consultant to spearhead customer success initiatives.As a key member of our team, you will leverage your technical expertise to deliver tailored ServiceNow solutions that drive business outcomes and exceed...
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Dream Travel Experience Designer
4 weeks ago
London, Greater London, United Kingdom Intrepid Experience Full timeAt Intrepid Travel, we inspire and lead unforgettable travel experiences for the planet and its people. Our mission is to create adventures that benefit local communities and the environment.We are seeking a skilled Tailor Made Sales Consultant to join our team in the UK & EU region. In this role, you will use your expertise to design and sell unique,...
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Engineering Manager
6 days ago
London, Greater London, United Kingdom Akeneo: The Product Experience Company Full timeAkeneo, The Product Experience Company, is looking for an exceptional Engineering Manager - Product Experience to join our growing team. This role offers an estimated salary of $140,000 - $180,000 per year and is located in [Your Location].About the JobThis Engineering Manager role leads the Assets Impact team, which is revolutionizing how customers prepare...
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Customer Service Representative
1 day ago
London, Greater London, United Kingdom Guest Experience Full time**Company Overview:**Meliá Hotels is a global hospitality company that offers exceptional guest experiences through its network of hotels worldwide. With a commitment to excellence, our team members are the driving force behind delivering unforgettable moments for our guests.Estimated Salary: €25,000 - €35,000 per annum, depending on location and...
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Customer Experience Manager
3 days ago
London, Greater London, United Kingdom AdMore Recruitment Full timeAbout the RoleWe are looking for a Customer Experience Manager to join our team at AdMore Recruitment. As a Customer Experience Manager, you will be responsible for leading a team of sales professionals and driving sales through delivering exceptional customer service.Your key responsibilities will include:Developing and implementing sales strategies to...
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Customer Experience Manager
1 week ago
London, Greater London, United Kingdom Pinnacle Recruitment Ltd Full timePinnacle Recruitment Ltd is seeking an experienced Customer Care Supervisor to join their team in Central London. The successful candidate will have a proven track record in managing customer care teams in high-end residential developments.Job Overview:The role of the Customer Care Supervisor will be to manage a small team and provide exceptional first-class...
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Customer Experience Manager
7 days ago
London, Greater London, United Kingdom River Island Full timeJob Description: Customer Experience ManagerAt River Island, we are committed to delivering an exceptional customer experience in every store. We are seeking a Customer Experience Manager to join our team in Stratford, who will be responsible for ensuring that every customer leaves our store feeling valued and satisfied.The ideal candidate will have previous...
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Customer Experience Manager
5 days ago
London, Greater London, United Kingdom Fluence Energy Full timeFluence Energy is a global market leader in intelligent energy storage and optimization software for renewables and storage.We are transforming the way we power our world for a more sustainable future, and we need a skilled Customer Experience Manager to drive our CX strategy across the EMEA region.About the Role:The Regional Customer Experience Manager...
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Customer Experience Manager
1 month ago
London, Greater London, United Kingdom 3Search Full timeFintech Career OpportunityWe are working in partnership with a pioneering consumer FinTech brand to find a customer-focused Senior Customer Lifecycle Manager.This role is ideal for a commercially-minded professional looking to join a successful business where you will be given plenty of autonomy.The Senior Customer Lifecycle Manager will:Work...
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Customer Experience Manager
3 weeks ago
London, Greater London, United Kingdom Smiggle Full timeCustomer Experience Manager Job SummaryAs a Customer Experience Manager at Smiggle, you will be responsible for delivering exceptional customer service and creating a memorable shopping experience for our customers. This is an exciting opportunity to join a fun and vibrant team and contribute to the success of a leading brand.
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Customer Experience Manager
6 days ago
London, Greater London, United Kingdom Sainsbury's Supermarkets Ltd Full timeWe're ambitious for more leadership responsibility and looking for a talented Customer Experience Manager to join our team at Sainsbury's Supermarkets Ltd in North Cheam Store, Sutton.About the RoleThis is a well-balanced management role with clear accountability – you'll understand exactly what's expected of you and who to turn to for support. As a...
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Customer Experience Manager
2 weeks ago
London, Greater London, United Kingdom Next Careers Full timeYour Future: At Next Careers, we are passionate about helping our customers achieve their goals. As the Customer Experience Manager, you will play a vital role in delivering excellent customer experiences and driving results through effective team management. With your hands-on approach to commercial and operational activities, you will be able to create a...
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Customer Experience Manager
7 days ago
London, Greater London, United Kingdom Feenicks Ltd TA Archway International Full timeWe are excited to partner with Feenicks Ltd TA Archway International in their search for a Customer Experience Manager. Based in Farringdon, London, this is a full-time role with a salary of up to £65,000 per annum, plus bonus.Job DescriptionThe Senior CRM Manager will work closely with our client to develop and implement strategies that drive customer...
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Customer Experience Manager
4 days ago
London, Greater London, United Kingdom Focus Resourcing Full timeCustomer Experience Manager Role at Focus ResourcingWe are seeking a seasoned Customer Experience Manager to enhance customer satisfaction nationwide with regular meetings in our Reading head office. The ideal candidate will oversee and improve the overall customer experience.Key Responsibilities:Identifying areas for improvement, refining processes, and...
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Customer Experience Manager
4 days ago
London, Greater London, United Kingdom Sportlabs Technology Full timeAbout the RoleWe are seeking a seasoned Customer Experience Manager to oversee our customer service team, ensuring seamless interactions with clients. With a strong focus on process improvement and customer satisfaction, you will be responsible for managing the day-to-day activities of the team, working closely with country team leaders.Key responsibilities...
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Customer Experience Manager
6 days ago
London, Greater London, United Kingdom Uber Full timeAbout the RoleWe are looking for a talented Customer Experience Manager to lead and support the launch of new business initiatives aimed at unlocking growth opportunities for Grocery & Retail. As a member of our team, you will work closely with Operations and CommOps teams to transform customer operations and improve service experience using data and...
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Customer Experience Manager
5 days ago
London, Greater London, United Kingdom Oktopost Technologies Full timeAbout Us:Oktopost Technologies is a leading provider of social media management solutions. We are committed to delivering exceptional customer experiences through our products and services. As a Product Support Manager at Oktopost, you will play a key role in ensuring our customers receive top-notch support and guidance to achieve their goals.Your...