Team Leader

4 weeks ago


Cottingham, United Kingdom Costa Coffee Full time

Role Overview

As a Barista Maestro at Costa Coffee, you will be responsible for leading a team of baristas to deliver exceptional customer experiences. You will be the face of the store, ensuring that every customer leaves with a smile on their face and a sense of satisfaction.

Key Responsibilities

  • Lead a team of baristas to achieve sales targets and deliver high-quality customer service
  • Train and develop new baristas to ensure they have the skills and knowledge to excel in their roles
  • Maintain high standards of store appearance and cleanliness, ensuring that the store is always welcoming and inviting to customers
  • Manage stock levels and maintain accurate inventory records
  • Monitor and maintain health and safety standards, ensuring that the store is a safe and healthy environment for customers and staff

Requirements

  • Previous experience in a team leadership role, preferably in a fast-paced retail environment
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team
  • Strong problem-solving and decision-making skills, with the ability to work under pressure
  • Ability to work flexible hours, including evenings and weekends
  • Passion for coffee and customer service, with a commitment to delivering exceptional experiences

What We Offer

  • A competitive hourly rate, with opportunities for progression and career development
  • A comprehensive training program, including on-the-job training and coaching
  • A supportive and collaborative team environment, with opportunities to learn and grow
  • A range of benefits, including free drinks and food, discounts on merchandise, and access to a cycle-to-work scheme

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