Oxford Store Supervisor
2 weeks ago
The Oxford Store Supervisor is a key position within our retail team, responsible for leading and motivating our sales team to deliver exceptional customer service and drive sales growth. As a Supervisor, you will be an expert in our products, customer service, and selling skills, and will train and develop the sales team to achieve their full potential.
Key Responsibilities
* Lead and motivate the sales team to deliver exceptional customer service and drive sales growth
* Develop and implement sales strategies to achieve targets
* Train and develop the sales team to improve their product knowledge, customer service, and selling skills
* Assist with managing operational, compliance, and administrative tasks to ensure the smooth running of the store
Requirements
* Previous experience in a retail position at a Supervisor or Key Holder level
* Passion for customer service and proven ability to keep it at the forefront of your mind while delivering great sales numbers
* Strong leadership and motivational skills
* Ability to work flexibly across weekdays, weekends, and Bank Holidays
What We Offer
* Excellent bonus scheme - bonuses are paid quarterly when your store hits target
* Uniform allowance and refresh every 6 months
* Cycle to work scheme, relocation packages, and season ticket loans
* Fun fund to ensure parties, treats, social activities, and team building events happen regularly
* Professional development through the Tyrwhitt Academy, including product knowledge, customer service, and other training needs
About Us
At Charles Tyrwhitt, our purpose is to 'make it easy for men to dress well'. We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London's famous Jermyn Street, and we have a global presence across North America, Europe, and Australia. We believe in doing the right thing, making our products properly and sustainably, and giving back to charity to support those in need.
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