Customer Service Ambassador for a Leading Motorway Service Operator

1 month ago


Bridgend, Bridgend county borough, United Kingdom Welcome Break Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Hotel Receptionist. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, ensuring a warm welcome to all our guests.

Job Description

This is an exciting opportunity to work for one of the UK's leading motorway service operators, offering a range of benefits and opportunities for career progression. Key responsibilities will include:

  • Providing a professional and welcoming service to customers at our hotel reception
  • Handling customer inquiries and resolving any issues in a timely and efficient manner
  • Working collaboratively with colleagues to achieve sales targets and provide excellent customer service
Benefits

In addition to a competitive salary, we offer a range of benefits including:

  • A generous holiday entitlement that increases with service
  • An employee discount scheme, providing savings on purchases from hundreds of retailers
  • Overtime opportunities, allowing you to earn extra income when needed
  • A cycle-to-work scheme, helping you save money on your commute
  • Free onsite parking, making it easy to get to work
About Us

Welcome Break is a leading provider of motorway service areas and hotels across the UK. Our sites feature a range of amenities, including restaurants, shops, and hotels, making us a popular choice for travelers.

What We Offer

We are committed to providing our employees with the training and support they need to succeed in their roles. This includes:

  • Brighton-based training programs, helping you develop new skills and progress in your career
  • Regular feedback and coaching, ensuring you stay on track and meet your goals
Salary Estimate

The estimated salary for this role is between £15,000 - £20,000 per annum, depending on experience.



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