Manchester Store Leadership Position

18 hours ago


Manchester, United Kingdom Fabric Recruitment Ltd Full time

We are looking for a highly motivated and experienced Sales and Service Team Lead to join our team in Manchester. As a key member of the store leadership, you will be responsible for driving sales growth and delivering exceptional customer service.

The ideal candidate will have effective leadership and management skills, with the ability to motivate and develop a small team. They will also possess excellent communication skills, both verbally and in writing, and be able to build strong relationships with colleagues and customers.

This is an exciting opportunity for someone who is passionate about retail and has a proven track record of success in a similar role. The salary for this position is estimated to be around £35,000 per annum, taking into account the location and industry standards.

Job Description

**Introduction to the Company**

Fabric Recruitment Ltd is a growing, successful retailer with stores across the UK. We are seeking a Sales and Service Team Lead to join our store on the outskirts of Manchester where we have excellent opportunities to grow and develop.

Key Responsibilities:

  • Effectively manage and accurately record all customer enquiries via the CMS
  • Maintain high conversion rates and mystery shop scores
  • Coach and support all members of the store team
  • Carry out quarterly personal development plans and annual appraisals
  • Ensure housekeeping standards are maintained across the store
  • Comply with Health & Safety legislation and report any issues


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