Logistics Operations Coordinator

2 weeks ago


Feltham, Greater London, United Kingdom Expeditors Full time

Job Description

This position reports to the Regional Ground Network Services Manager, Ground Network Operations Manager, Ground Network Supervisors and Lead Agents.

The Ground Network Services (GNS) team supports the execution of the GNS by managing daily truck operations and managing the smooth flow of GNS shipments through the network.

The ideal candidate will have strong organizational skills, effective interpersonal skills, and the ability to work in a fast-paced environment.

Responsibilities:

  1. Ensure smooth and timely freight process flow
  2. Ensure accurate and timely data entry into our operational system
  3. Optimizing route planning and truck utilization
  4. Interact with customers in arranging their shipments, meeting customer service standards
  5. Contribute to and maintain a good relationship with suppliers
  6. Meet compliance at all times to regulations internal and external in accordance with government regulations
  7. Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  8. Ensure all standard operating procedures in place
  9. Meet KPI standards in accordance with the Company's procedures
  10. Timely communication
  11. Escalation of problems to Management when necessary
  12. Adhere to the company's cultural attributes

Qualifications:

  1. 6 months to 1 year of related experience and/or training: or equivalent combination of education and experience preferred
  2. Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  3. Pro-active, strong organizational skills
  4. Basic computer skills (Excel, Word, PowerPoint)
  5. Fluent in English

Behaviours:

  1. Positive and willing to help attitude

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