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Therapeutic Services Manager

2 months ago


Essex, United Kingdom Polaris Children's Services Full time
About Us

Polaris Children's Services is a leading provider of therapeutic services for vulnerable children and their families across the UK. With a strong reputation for delivering high-quality, evidence-based interventions, we are committed to making a positive impact on the lives of those we serve.

Job Summary

We are seeking an experienced and skilled Senior Young People's Health and Wellbeing Specialist to join our team. As a key member of our staff, you will be responsible for providing therapeutic interventions, guidance, and training to our complex young people, promoting the improvement of their emotional wellbeing and transition out of formal mental health services.

Key Responsibilities
  • Provide direct therapeutic input as part of our Progressions Emotional Health and Wellbeing Service, to our complex children, young people, and their families, to improve emotional health and wellbeing and their ability to form positive relationships with peers and adults.
  • Work directly with our complex young people who present with a range of emotional health and wellbeing concerns, including anxiety, sadness/low mood, difficulties with relationships, ineffective communication patterns, and traumatic stress.
  • Work with individuals to facilitate trust and relationship building between service users and professionals, children/young people and their families, the Local Authority, and other specialist teams/services.
  • Work within internal and nationally recognised clinical governance frameworks to ensure that all young people receive a safe, high-quality, consistent service.
  • Attend or call Multi-Disciplinary Team (MDT) meetings to support the effective transition for the young person or to problem-solve blocks or barriers to support.
  • Work effectively in partnership with other agencies to implement seamless care pathways in order to meet the complex needs of young people, including 'step up' and 'step down' transitions.
  • Provide supervisory support and training to our Peer Mentor.
  • Accurately record all therapeutic interventions delivered and their outcomes to enable the performance of the service to be monitored and the young person's support package to be continually reviewed, ensuring it continues to meet their requirements.
  • Ensure that any safeguarding and child protection concerns are reported in line with local authority and company requirements, and that appropriate information is provided within required timeframes to support any child protection investigations.
  • Ensure that service delivery complies with all PCS's policies and procedures.
  • Respond flexibly and appropriately to both local and national change, facilitating a positive change management approach.
  • Attend regular personal and case supervision with your supervisor and proactively implement reflective learning into everyday practice.
  • Attend and contribute to regular team meetings, ensuring effective communication between the teams and that good practice is shared.
  • Carry out all duties with due regard for equality and diversity, health and safety, and confidentiality.
  • Support and participate in PCS's Performance and Development Review (PDR) process, including attending training and professional development opportunities as required.
  • Undertake such other duties as may from time to time be required to ensure the effective and efficient operation of Polaris Children's Services.
Essential Criteria
  • To hold a recognised relevant therapy qualification or certificate in relevant therapeutic training with at least years of experience.
  • Effective collaboration with professionals in mental health.
  • Background in social care, youth work, or other related area.
  • Previous experience working with children and young people and their families/foster carers, preferably in the area of emotional health and wellbeing.
  • Experience of managing your own caseload.
  • Knowledge of safeguarding procedures.
  • Patient and committed, but above all, you'll be someone with a genuine desire to help others.
  • Creative, reliable, and solution-focused.
  • We would welcome applications from people who have been a looked after child during their childhood or have personal experience of receiving support with emotional health and wellbeing needs.
  • Hold a valid UK driving licence.
  • Have unlimited access to your own vehicle.
  • Be willing to travel across all areas of Essex.