Sales Associate

1 week ago


Prestwick, United Kingdom Card Factory Full time

About the Role

We are seeking a Sales Assistant to join our team at Card Factory, a leading specialist retailer of greeting cards, dressings, and gifts. As a Sales Assistant, you will play a key role in providing excellent customer service and helping our customers celebrate their life moments.

Key Responsibilities

  • Provide exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.
  • Process sales efficiently and accurately, upselling on till products to enhance customer experience.
  • Price and merchandise stock and products correctly, maintaining high standards of visual merchandising.
  • Work collaboratively with the team to unload and unpack deliveries, ensuring a smooth and efficient store operation.
  • Assist with stock takes, which may involve working outside of normal store hours.

About You

We are looking for someone who is passionate about customer service, enjoys working in a fast-paced environment, and is able to multitask with ease. Retail experience is not necessary, but a positive attitude and a willingness to learn are essential.

What We Offer

  • 25% Card Factory colleague discount in-store and online.
  • Save As You Earn scheme.
  • Financial Wellbeing Support, including Financial Education Tools and Salary Advance.
  • Seasonal incentive schemes.
  • Retail Management Apprenticeship Programmes with local providers.
  • Discounted mobile phone contracts.
  • Discounts across 100's of UK retailers.
  • Employee Assistance Programme, providing tools to support mental, physical, and financial wellbeing.
  • Enhanced family leave.

About Card Factory

Card Factory is a leading specialist retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. We are committed to providing a supportive and inclusive work environment, where our colleagues can thrive and grow.


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