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Retail Sales Associate
2 months ago
About Us:
Dreams Ltd is a leading bed retailer in the UK, dedicated to providing exceptional customer experiences and making work a special place to be. As a company, we value our employees and strive to create a fun and friendly work environment where every team member feels included and respected.
Our Mission:
We aim to make every store visit exceptional for our customers by providing personalized service, expert advice, and a wide range of high-quality products. Our team of Bed Experts is passionate about helping customers find the perfect mattress and sleep solution for their needs.
Job Summary:
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team in Ayr. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, working closely with customers to understand their needs, and advising them on high-value purchases. You will also be involved in maintaining the store's appearance, updating displays, and working towards sales targets.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries, and addressing their needs in a timely and professional manner.
- Work closely with customers to understand their needs and preferences, and provide personalized recommendations on products and services.
- Maintain a thorough knowledge of our products and services, including features, benefits, and pricing.
- Contribute to achieving sales targets by working towards KPIs and providing excellent customer service.
- Participate in visual merchandising and store maintenance, ensuring the store appears attractive and well-organized.
- Collaborate with colleagues to achieve team goals and objectives.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Strong customer service skills, with a focus on providing personalized and exceptional service.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Basic knowledge of sales principles and practices, with a willingness to learn and develop skills.
- Flexibility to work a variety of shifts, including weekends and bank holidays.
What We Offer:
- Competitive salary and uncapped commission scheme.
- Discounts on Dreams products and services.
- Opportunities for career development and progression.
- A fun and supportive work environment.
