Receptionist Position

2 weeks ago


Leeds, Leeds, United Kingdom Fazenda Group Full time

About the Role

As a Receptionist at Fazenda Group, you will be the first point of contact for our guests, providing a warm welcome and exceptional service throughout their visit.

Key Responsibilities

Our ideal candidate will be responsible for:

  • Managing reservations and guest requests using our online system
  • Communicating with guests via phone, email, and in person
  • Providing information on our menu and services, and making recommendations
  • Handling guest feedback and complaints in a professional and courteous manner

About Fazenda Group

We are a dynamic and inclusive company that values our staff and guests. We pride ourselves on delivering exceptional service and quality products in a unique and memorable experience.

What We Offer

As a Receptionist at Fazenda Group, you will be part of a supportive and inclusive team, with opportunities for development and progression. We offer a range of benefits, including:

  • 50% discount on food and drink
  • Free meals during breaks
  • Enhanced maternity and paternity pay
  • Employee assistance programme

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If you are passionate, warm, and genuine, and have a strong desire to provide excellent customer service, we want to hear from you.



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