Senior Business Intelligence Reports Manager

5 days ago

London, Greater London, United Kingdom University College London Hospitals NHS Foundation Trust Full time

About the Role

University College London Hospitals NHS Foundation Trust (UCLH) is seeking a highly skilled and experienced Senior Business Intelligence Reports Manager to join their Business Intelligence Reports team.

The successful candidate will be responsible for leading the production of accurate, timely, and meaningful business intelligence reports to support decision-making across the entire trust.

Main Responsibilities

  • Responsible for the Trust's Cogito and business intelligence delivery products managed within the Trust's electronic health record system Epico
  • Responsible for other core business intelligence delivery products such as visualisation tools and benchmarking
  • Accountable for BI delivery products, external submissions, and data management for RNOH as part of the Connect programme
  • Accountable for in-Epic BI tools at RNOH as part of the Connect programme
  • Lead on the development of complex and sophisticated as well as regular management information reports that support management decision-making, performance, planning, and evaluation

About UCLH

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population.

They provide academically led acute and specialist services to people from the local area, from throughout the United Kingdom, and overseas.

Their vision is to deliver top-quality patient care, excellent education, and world-class research.

They provide first-class acute and specialist services across eight sites, including University College Hospital, National Hospital for Neurology and Neurosurgery, and Royal National ENT and Eastman Dental Hospitals.

They are dedicated to the diagnosis and treatment of many complex illnesses and specialise in women's health and the treatment of cancer, infection, neurological, gastrointestinal, and oral disease.

They have a world-class support service, including critical care, imaging, nuclear medicine, and pathology.

They are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH.

Person Specification

Knowledge and Qualifications

  • Masters degree level or equivalent professional experience within a healthcare information environment
  • Advanced understanding of acute activity recording and reporting, including waiting lists, A&E, cancelled operations, SUS
  • Expert understanding of business intelligence reporting, information analysis, and interpretation within acute hospitals

Experience

  • Senior leadership experience in information management role in an NHS or other healthcare environment (doctorate level or equivalent)
  • Proven experience of working with relational databases
  • Proven experience of using Microsoft BI stack, including SQL Server, Power BI, MS Excel, MS Access
  • Proven track record of delivery at a senior level in a large complex service-focused organisation, including staff management, change management, and performance management
  • Experience of using Epic BI stack, including developing Radar, Slicer Diver, Reporting Workbench contents

Skills and Abilities

  • Detailed and deep knowledge of information analysis and the use of information across the NHS acquired through degree or equivalent experience
  • Highly specialist ability to interrogate databases
  • Highly specialist ability to interpret complex data
  • Highly specialist ability to convert data to management information
  • Advanced use of Power BI
  • Advanced use of MS Excel
  • Highly specialist ability to independently interpret the requirements of information users and present detailed, complex reports that can be understood by a wide audience
  • Expert ability to design and develop information systems
  • Understanding of data quality issues and how these relate to the organisation as a whole
  • Understanding of the Acute Healthcare business environment, particularly relating to income generation and financial planning across the organisation as a whole
  • Ability to produce clear and comprehensive documentation for BI and data transformation processes

Communication

  • Ability to communicate effectively with staff at all levels
  • Excellent Oral and Written Communication Skills
  • Ability to train other performance and information staff in the use of information systems
  • Ability to communicate on issues which can be complex and multi-stranded
  • Effective leadership of staff

Planning and Organisation Skills

  • Ability to plan, prioritise, and meet deadlines
  • Ability to take responsibility for own workload

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