Mental Health Support Specialist

2 days ago


Bristol, Bristol, United Kingdom NHS Full time

Unlock a Rewarding Career in Mental Health Support

Your Role as a Crisis Care Coordinator

As a Call Handler, you will be the first point of contact for patients and healthcare professionals seeking mental health support. Your key responsibilities will include managing incoming calls, documenting case details, and providing timely and professional responses.

  • Key Skills and Qualifications:
  • Good general education, including GCSE equivalent qualifications in English and Maths.
  • Experience in a professional environment with high customer service standards.
  • Ability to listen and respond appropriately to patients and staff with differing needs.
  • Maintaining confidentiality at all times.
  • Accurate record-keeping with attention to detail.

About BrisDoc:

BrisDoc is a leading NHS Healthcare provider with a strong commitment to delivering high-quality patient care. We foster a supportive and inclusive work environment, emphasizing employee growth, work-life balance, and flexible roles.

Our Benefits:

  • A competitive salary of £28,000 - £32,000 per annum, depending on experience.
  • NHS Pension Scheme with employer contributions at 23%.
  • Generous leave entitlement, including 25 days annual leave plus 8 Bank Holidays.
  • Annual bonuses up to £2,000 per year.
  • Paid training time and ongoing development opportunities.
  • Cycle to Work Scheme promoting a healthier commute.


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