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Senior Living Services Director
1 month ago
Service Manager – Learning Disabilities - Supported Living Service - Complex Needs
Location: Our organisation, Glenholme Healthcare Ltd, is a leading provider of healthcare services.
Basic Salary: £28,000 - £33,000 per annum, with opportunities for ongoing development and career enhancement.
Why choose Glenholme Healthcare Ltd as a Service Manager?
Stability: We are an award-winning healthcare provider, established for over 30 years, with a strong reputation for delivering high-quality services.
Personal Development: We offer our staff the opportunity to develop themselves through further training, industry-recognised qualifications, and career progression.
Innovation: We believe in innovation and technology, and have invested thoroughly in the systems our staff use to support them in their day-to-day roles.
People Centric: We know our people are at the heart of our success, and with over 36 nationalities working across our services, we offer a diverse and inclusive work environment.
Sustainable: We are committed to growth and have opened 6 new services in the last 2 years, with more to open in the future.
Job Satisfaction: We are proud to say that 9 out of 10 of our staff see a long-term career with Glenholme Healthcare Ltd.
Benefits as a Service Manager:
- Ongoing paid-for training & development (industry recognised qualifications)
- 34 days annual leave (including 8 bank holidays & your birthday off)
- Life assurance covers up to £10,000 (subject to scheme T&Cs), Cycle2work scheme, the healthcare cash plan, company pension
- Automatic entry into our Employee Assistance Programme offering: Personal and everyday advice on child support, financial advice, mental health, health, and well-being.
- Free Blue Light Card
- Employee rewards and Recognition schemes via our Glenholme Awards
Key Responsibilities of a Service Manager:
- To work with the people supported and their families, supporting them in their decisions about how they live their lives and ensuring that personal needs are met.
- Manage all aspects of running the home including but not limited to supervision of staff, rotas, care planning, quality assurance, training, budget management, finances, and management of medication.
- Monitor activities and ensure the quality of support and care is in line with the group's policy and sector regulatory standards.
- Create a culture of team development and teamwork that aspires to the delivery of best practices for individuals using our services.
- Demonstrate the ability to represent the organisation in an appropriate and professional manner in all internal and external contact and relationships.
Requirements of a Service Manager:
- A minimum of 3 years experience as a Service Manager managing services working with individuals with a learning disability, Autism, or associated complex needs.
- Relevant health or social care qualification (NVQ Level 5) or other professional qualifications e.g.; Nursing, OT, or social work.
- An up-to-date knowledge of best practice in managing challenging behaviour utilising a positive behaviour support approach.
- Willingness to work flexibly on a rota to meet the needs of the service, including evenings, weekends, and bank holidays.
