Technical IT Specialist

18 hours ago


Northampton, Northamptonshire, United Kingdom West Northamptonshire Council Full time
About the Role

We are seeking an experienced Senior Applications Support Analyst to join our team at West Northants Council.

This senior role involves providing expert technical guidance and translating business requirements into effective IT solutions.

As a Senior Applications Support Analyst, you will play a pivotal role in supporting critical IT applications used by the Council, helping shape the design and implementation of new software applications and upgrades.

You will be responsible for upgrading server software, managing windows updates across all servers, and managing documentation. You will also lead risk analysis, oversee project delivery, resolve complex technical issues, and spearhead strategic upgrades to maintain optimal system performance.

Key responsibilities include:

  • Providing technical advice and consultancy for critical IT applications
  • Supporting a wide array of business applications, including AWS, Biztalk, Capita Open Housing, and more
  • Collaborating with the wider DTI team to ensure smooth delivery and minimal downtime
  • Leading risk analysis, overseeing project delivery, and resolving complex technical issues
  • Spearheading strategic upgrades to maintain optimal system performance
About You

We are looking for an accomplished professional who excels in investigating and resolving complex business application issues, implementing preventive measures, and directing technical project implementations.

A proactive thinker, you will excel in recommending, planning, and managing upgrades and changes to business applications.

About Us

West Northants Council is committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of our organisation, enabling all colleagues to develop and maximise their full potential.

Our benefits include:

  • Generous annual leave entitlement starting at 28 days per year, plus bank holidays and additional leave options
  • Cycle to Work scheme
  • Local Government Pension Scheme, immediate life cover, and ill-health protection
  • Employee discounts, flexible working options, and ongoing training and development opportunities
  • Car Lease scheme, Employee Assistance Programme, and Payment of professional subscription / membership fees
Salary

The estimated salary for this role is £55,000 - £65,000 per annum, depending on experience.



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