Senior Assurance Coordinator

2 weeks ago


Manchester, United Kingdom Arrow Group Full time

About the Role:

We are seeking a highly skilled and experienced Senior Assurance Coordinator to join our Risk and Compliance Department. As a Senior Assurance Coordinator, you will play a pivotal role in supporting the implementation of our UK compliance framework, both internally and externally across our Partner Network.

Key Responsibilities:

  • Support the delivery of the UK Thematic Review Compliance Monitoring Plan (CMP) and conduct external Partner assurance reviews, focusing on high-risk or underperforming Partners.
  • Ensure that key initiatives, such as the Lending Standards Board (LSB), are fully integrated into our operations.
  • Lead the delivery of thematic reviews, identifying and addressing customer and regulatory risks across various business functions.
  • Collaborate with stakeholders to ensure actionable insights are addressed and key risks are reported to the Head of Assurance.
  • Enhance knowledge of regulatory compliance, including FCA, ICO, CCA, OFCOM, and LSB, to support adherence to requirements and improve customer outcomes.

Requirements:

  • Solid experience in a similar role with strong knowledge of assurance monitoring activities.
  • Demonstrated understanding of compliance best practices and ensuring good customer outcomes.
  • Proven ability to build relationships with internal departments and clients.
  • Proficient in word processing and spreadsheets at an intermediate level.
  • Strong written and verbal communication skills.
  • Customer-focused with a methodical approach and excellent attention to detail.
  • Exceptional planning, time management, and problem-solving skills.

What We Offer:

  • A competitive salary and attractive benefits package, including 33 days holidays including bank holidays upon commencement, with the ability to buy more or sell back.
  • Participation in gadget schemes, contributory workplace pension scheme, and extra day to celebrate your birthday.
  • Access to private medical insurance, life assurance, and more.
  • Discounts on gym memberships, cycle to work schemes, and 24/7 employee assistance programme.
  • Sociable working hours and breakfast snacks provided in the office.

About Us:

Intrum is the industry-leading provider of credit management services across 20 markets in Europe. We help companies to get paid and support people with their late payments, leading the way to a sound economy and playing a critical role in society at large.

We are an equal opportunities employer and authorised and regulated by the Financial Conduct Authority. We will conduct credit, fraud, criminal record, right to work and reference checks as part of our pre-employment screening.



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