Senior Assurance Coordinator
3 weeks ago
Job Summary
We are seeking a highly skilled Senior Assurance Coordinator to join our Risk & Compliance Department at Intrum. As a key member of our team, you will play a pivotal role in supporting the implementation of our UK compliance framework, ensuring we meet all regulations and legislation related to consumer credit, debt collection, and fair treatment of customers.
Key Responsibilities
- Deliver the UK Thematic Review Compliance Monitoring Plan (CMP) and conduct external Partner assurance reviews, focusing on high-risk or underperforming Partners.
- Lead the delivery of thematic reviews, identifying and addressing customer and regulatory risks across various business functions.
- Collaborate with stakeholders to ensure actionable insights are addressed and key risks are reported to the Head of Assurance.
- Enhance knowledge of regulatory compliance, including FCA, ICO, CCA, OFCOM, and LSB, to support adherence to requirements and improve customer outcomes.
Requirements
- Solid experience in a similar role with strong knowledge of assurance monitoring activities.
- Demonstrated understanding of compliance best practices and ensuring good customer outcomes.
- Proven ability to build relationships with internal departments and clients.
- Proficient in word processing and spreadsheets at an intermediate level.
- Strong written and verbal communication skills.
What We Offer
- A competitive salary and attractive benefits package, including 33 days holidays, gadget schemes, and a contributory workplace pension scheme.
- Opportunities to grow and develop your career, with training and coaching for personal development and employee recognition programmes.
- Access to private medical insurance, life assurance, and a 24/7 employee assistance programme.
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