Freight Industry Customer Liaison Officer

7 days ago


Felixstowe, United Kingdom The Logistics Partnership LLP Full time
Responsibilities
In this role as a Logistics Customer Service Advisor, you will be responsible for:
* Providing timely and effective customer support via phone, email, or other communication channels
* Responding to customer inquiries, resolving issues, and escalating complex problems as needed
* Collaborating with internal teams to ensure seamless delivery of logistics services
* Developing and maintaining a deep understanding of customer needs and preferences

Requirements and Qualifications
To be successful in this role, you will need:
* 2+ years of experience in a customer-facing role, preferably in the logistics or transportation industry
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment with multiple priorities
* Strong analytical and technical skills, with proficiency in software applications relevant to the role

Benefits
This role offers a range of benefits, including:
* A competitive salary of £12.02 per hour (PAYE)
* An immediate start with a long-term temporary contract
* Stable and predictable working hours, Monday to Friday, 0800-1700

Apply Now
If you are a motivated and customer-focused individual looking for a new challenge, please submit your application. We look forward to hearing from you.

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