AWS Cloud Reliability Engineer

4 days ago

London, Greater London, United Kingdom Tbwa ChiatDay Inc Full time
About the Role

We are seeking a highly skilled AWS Cloud Reliability Engineer to join our Commerce Reliability Engineering team at Sony Interactive Entertainment. As a key member of our team, you will be responsible for ensuring the high availability and resilience of our monetization platform, while enabling our service teams to deliver new and exciting product and technical features.

Key Responsibilities
  • Cloud Infrastructure Management: Hands-on application management of over 90+ commerce and payment related services within an AWS cloud environment, ensuring availability, resiliency, scalability, and performance.
  • Monitoring and Alerting: Increase observability on our platform by implementing robust monitoring and alerting patterns across our services.
  • Collaboration and Partnership: Collaborate and partner with other SRE teams that specialize in areas such as platform hosting, Kubernetes, CICD, and data services to inspire changes and ensure optimal application performance and resiliency across all back-end services within PlayStation.
  • Performance and Capacity Validation: Iteratively lead performance and capacity validation analysis for our commerce platform services. Use AWS patterns and technologies such as spot instances, dynamic auto-scaling, and EKS to efficiently make the most of our AWS spend.
  • Root Cause Analysis: Conduct, document, and present root cause analysis documents to share incident insights and findings with our broader engineering organization.
Qualifications
  • A Bachelor's degree or equivalent experience in Computer Science, Engineering, or a related technical subject area.
  • 5+ years of hands-on AWS experience – integrating, developing, and managing applications.
  • 5+ years of relevant work experience in a high-volume and/or critical production, software environment.
  • 5+ years of hands-on software engineering or supporting/maintaining software systems experience (Java and/or C++ services).
  • 3+ years of experience with building automation into daily operational processes through one or more programming languages.
  • Experience in configuring, tuning, and automating operational responsibilities for AWS managed data services including RDS, DynamoDB, and Elasticache.
  • Experience with monitoring and log management tools (ie: DataDog, CloudWatch, Splunk).
  • Hands-on experience in triaging and tuning Java cloud applications with integration into AWS managed services.
  • Solid understanding of AWS networking systems and protocols (ie: ALB, R53, API-Gateway, TCP/IP, HTTP/HTTPS, DNS).
  • Experience with developing or supporting Continuous Integration and Continuous Delivery/Deployment pipelines (CI/CD).

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