First Line IT Support Technician

2 weeks ago


Bath, Bath and North East Somerset, United Kingdom Hunter Selection | B Corp™ Full time

**Job Description:**

As an IT Service Desk Analyst, you will provide first-line support to our clients, troubleshooting hardware and software issues, updating operating systems and software, and maintaining security.

Key responsibilities include:

  • Ticketing and problem-solving
  • Escalation and issue resolution
  • Maintaining Microsoft Office Suite and hybrid environment experience

**Required Skills and Qualifications:**

  • ITIL certification
  • Microsoft 365 environment experience
  • Degree in IT, Computing, or related field

**Location:** Our client is based in Somerset, with the requirement for on-site work 5 days a week.



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