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Sales Customer Representative
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused Sales Customer Advisor to join our team at JCT600. As a Sales Customer Advisor, you will be responsible for building strong relationships with our customers and delivering an exceptional sales experience.
Key Responsibilities:
- Customer Service: Provide outstanding customer service at all times, ensuring the highest standard of courtesy and integrity when interacting with customers and members of the public.
- Relationship Building: Establish strong relationships with customers built on trust, ensuring that all interaction with the customer is simple and transparent.
- Communication: Maintain clear, accurate and branded communication with customers through all contact channels.
- Departmental Objectives: Actively set out to achieve and exceed departmental objectives.
- Vehicle Handover: Follow all internal procedures to ensure all vehicles are handed over at the time and in the condition agreed with the customer.
- Brand Standards: Ensure all Brand standards are always adhered to.
Requirements:
- Previous Experience: Previous experience within a sales or customer service orientated environment.
- Customer Focus: A customer centric approach, always striving to deliver service above customer expectations.
- Interpersonal Skills: Exceptional customer facing and interpersonal skills to enable difficult situations to be overcome professionally and successfully.
- Valid Driving Licence: A valid driving licence which is free from excessive penalties.
What We Offer:
- Competitive Salary: Competitive salary and bonus scheme dependant on experience.
- Benefits: A life assurance plan and a company pension subject to T&C's, 26 days annual leave, increasing to 28 days at 5 years' service and 30 days at 10 years' service, flexible working policies, 26 weeks paid maternity leave and 4 weeks paid paternity leave, a range of training and leadership development programmes, colleague referral scheme worth up to £1000 per referral, preferential Service Rates, long service reward and Loyalty incentives.
About Us:
At JCT600, we are committed to delivering the best customer experience and providing a supportive, flexible and fun environment for our colleagues to thrive. We believe in embracing our differences and celebrating each person's journey. We provide equal opportunity to all candidates and employees and are committed to supporting diversity and inclusion.
