Healthcare Operations Coordinator

1 day ago


Durham, Durham, United Kingdom Medacs Healthcare Full time

**Job Summary:**

We are seeking a highly organized and effective Assessment Centre Coordinator to join our team at Medacs Healthcare.

This role is ideal for someone who enjoys working in a fast-paced environment, providing excellent customer service, and coordinating logistics. The successful candidate will be responsible for contacting service users with appointment reminders, traveling between offices, and coordinating diaries for our team of health practitioners.

As an Assessment Centre Coordinator, you will play a vital role in ensuring the smooth operation of our assessment centres in Durham and Gateshead. You will also be responsible for general administrative duties, using Microsoft office packages, and other bespoke IT systems.

**Key Responsibilities:

  • Contacting service users with appointment reminder calls
  • Travelling and working between the Gateshead and Durham offices
  • Coordinating and planning diaries for our team of Health Practitioners
  • Competently and confidently make short notice changes to appointments
  • General administrative duties
  • Using Microsoft office packages and other bespoke IT systems
  • Rota management using Microsoft Excel
  • Completion of service user satisfaction surveys
  • Designated fire warden (training will be provided)
  • Facilitate and coordinate translation services for the Health Practitioner
  • Ensure service user confidentiality is always maintained
  • Keeping the service users at the heart of everything you do
  • Always providing a welcoming and professional approach
  • Working in a fast-paced environment with the public

**Why Medacs Healthcare?**

As a leading provider of healthcare services, we offer a competitive salary of **£23,000** per annum, 25 days annual leave rising to 30 days with length of service plus public holidays and your birthday off, paid volunteering day, wellbeing support through an Employee Assistance Programme, reward and recognition awards, and clear career paths.

MGG have operations across the United Kingdom, Ireland, Middle East, India, Australia, and New Zealand.



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