CRM Marketing Manager

4 weeks ago

London, Greater London, United Kingdom Chip UK Full time

Drive Customer Engagement and Growth

As a CRM Manager at Chip UK, you will be responsible for developing and executing strategies to drive customer engagement and growth for our savings products. Your primary focus will be on cross-selling savings accounts, increasing customer balances, and managing the Product Versions and Issues (PVI) catalogue within the CRM.

This is a critical role in ensuring that our savings communications are personalised, timely, and effective at converting and retaining customers across different product offerings.

Key Responsibilities:

  • Balance-Building Strategies: Develop strategies to encourage customers to increase their savings balances, using personalised, data-driven communications that motivate savings behaviour.
  • PVI Catalogue Management: Oversee the management of the Product Versions and Issues (PVI) catalogue within CRM, ensuring accurate and targeted communications related to different savings accounts and rate issues.
  • Automated CRM Journeys: Build automated customer journeys that guide users through key stages of their relationship with Chip's savings products, from account activation to balance growth and cross-sell opportunities.
  • Data-Driven Optimisation: Analyse CRM performance data to continuously refine and optimise campaigns for better engagement, retention, and conversion.
  • Cross-Functional Collaboration: Collaborate with the savings squad, product, data, and content teams to align CRM strategies with overall business goals and product initiatives.

Requirements:

  • CRM Expertise: At least 2-3 years of experience in CRM marketing, preferably within fintech, financial services, or a related field.
  • Data-Driven Mindset: A team-oriented mindset, comfortable working closely with product, data, and engineering teams to execute effective CRM strategies.

What We Offer:

  • A competitive salary of £50,000 - £55,000 per annum.
  • A discretionary share option bonus.
  • A workplace pension scheme.
  • Private medical insurance (medical history disregarded).
  • An Employee Assistance Programme.
  • A cycle to work scheme.
  • A season ticket loan.
  • A free ChipX subscription for UK-based employees.
  • We are an equal-opportunity employer and value diversity.
  • Flexible working arrangements.
  • Unlimited holiday (policy not to count).
  • An annual £1500 Personal Learning Allowance.
  • A £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing.
  • A company laptop.
  • The opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility, and skills in a high-growth fintech startup.

  • CRM and Email Marketing Specialist

    3 weeks ago

    London, Greater London, United Kingdom Michael Page Marketing Full time

    A renowned university in London is seeking a skilled CRM and Email Marketing Executive to provide temporary support for 4 months.Client DetailsThe university is a prominent institution in the Russell Group, based in London.The team works from the office 2 days a week.This is a full-time position.ResponsibilitiesDevelop and implement email campaigns, ensuring...

  • CRM Marketing Manager

    1 month ago

    London, Greater London, United Kingdom Gett Full time

    Job Title: CRM ManagerGett is seeking a highly skilled CRM Manager to join our marketing team. As a CRM Manager, you will be responsible for developing and executing a customer engagement strategy that drives customer satisfaction, retention, and loyalty.Key Responsibilities:Design and implement customer journey flows to engage users across email, SMS, and...

  • CRM Marketing Manager

    3 weeks ago

    London, Greater London, United Kingdom CDP Full time

    About the RoleCDP is seeking a highly analytical CRM marketing professional to join our Marketing Performance and Enablement Team.The successful candidate will be responsible for leading our CRM marketing efforts, managing a team of marketers, and working closely with our Digital team to ensure our CRM tools are fit-for-purpose.Key ResponsibilitiesBuild a...

  • CRM Marketing Manager

    1 month ago

    London, Greater London, United Kingdom Smarkets Full time

    About SmarketsSmarkets is a pioneering betting exchange that has revolutionized the sports and political trading landscape. With a strong focus on innovation and customer satisfaction, we strive to deliver the best products and prices in the industry.Job Title: CRM ManagerWe are seeking an experienced CRM Manager to join our team and drive our customer...

  • CRM Marketing Manager

    4 weeks ago

    London, Greater London, United Kingdom Smarkets Full time

    About the RoleSmarkets, a leading betting exchange, is seeking a skilled CRM Marketing Manager to develop and execute a multi-channel CRM strategy. This role will engage customers with personalized marketing communications across all life-cycle stages, leveraging customer segmentation, campaign, or behavioral insights.Key ResponsibilitiesDevelop and manage a...

  • CRM Marketing Manager

    3 weeks ago

    London, Greater London, United Kingdom Smarkets Full time

    About the RoleSmarkets is a leading betting exchange for sports and political trading, handling over £29 billion in volume since 2010. Our mission is to revolutionize the betting industry with innovative products and competitive prices. We're a professional, product-led company that values collaboration, trust, and scientific rigor.We're seeking a highly...

  • CRM Marketing Manager

    1 month ago

    London, Greater London, United Kingdom IG Group Full time

    About the RoleWe are seeking a talented CRM Marketing Manager to lead the development, execution, and performance management of our CRM programmes. As a key member of our team, you will be responsible for creating data-led communications across our clients' lifecycle that positively impact on conversion, retention, and client growth.Key...

  • CRM Marketing Manager

    4 weeks ago

    London, Greater London, United Kingdom DAZN Full time

    The Role:Are you a CRM professional with a passion for sport and subscriptions? We're looking for someone to deliver acquisition and retention communications in a commercial, target-driven environment. Our goal is to keep existing customers engaged and retained, and we need someone to drive initiatives to create impact across CRM with a focus on fight sports...

  • Marketing Manager

    4 weeks ago

    London, Greater London, United Kingdom M&S Full time

    Join Our Team as a Marketing Manager - Acquisition CRMAt M&S, we're committed to building diverse and representative teams where everyone can bring their whole selves to work and be at their best. As a Marketing Manager - Acquisition CRM, you'll play a key role in developing and delivering acquisition CRM annual and quarterly strategies and plans across the...

  • CRM and Marketing Technology Manager

    4 weeks ago

    London, Greater London, United Kingdom https:jobs-redefined.cositemap Full time

    Job Title: CRM and Marketing Technology ManagerInterpolitan is seeking a skilled CRM and Marketing Technology Manager to join our UK team. As a key member of our operations team, you will play a critical role in scaling our business and developing our company-wide CRM strategy.Key Responsibilities:Manage and optimize our CRM platform to meet business...

  • CRM Marketing Manager

    3 weeks ago

    London, Greater London, United Kingdom abrdn Full time

    Job Title: CRM Marketing ManagerWe are seeking a skilled CRM Marketing Manager to join our team at abrdn. In this role, you will be responsible for developing and executing strategies for end-to-end user and subscriber acquisition, engagement, and retention.Responsibilities:Develop and lead the strategy for end-to-end user and subscriber acquisition,...

  • CRM Marketing Manager

    1 month ago

    London, Greater London, United Kingdom New Look Full time

    Job Title: CRM Marketing ManagerWe are seeking a highly skilled CRM Marketing Manager to join our team at New Look. As a key member of our CRM team, you will be responsible for developing and executing comprehensive customer relationship management strategies to drive customer loyalty, engagement, and revenue growth.Key Responsibilities:Develop the...

  • CRM Marketing Manager

    4 weeks ago

    London, Greater London, United Kingdom abrdn Full time

    About the RoleAt abrdn, we're seeking a highly skilled CRM Marketing Manager to join our team. As a key member of our marketing team, you will be responsible for developing and executing our subscriber engagement strategy, building out our CRM capability, and implementing marketing automations that drive user engagement and growth.Key ResponsibilitiesDevelop...

  • Marketing Manager

    2 weeks ago

    London, Greater London, United Kingdom Deliveroo Full time

    Deliveroo Marketing Role OverviewDeliveroo is a technology-driven company that connects consumers, restaurants, shops, and riders to transform the way people shop and eat. We are looking for a skilled marketing professional to join our team as a Marketing Manager - CRM Specialist.Key Responsibilities:Develop and execute owned channel content strategies...

  • Assistant Manager

    1 month ago

    London, Greater London, United Kingdom Deliveroo Full time

    About DeliverooDeliveroo is a technology-driven company that is transforming the way people shop and eat. Our mission is to bring the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are a rapidly expanding industry leader, and we are looking for talented individuals to join our team.The RoleWe are seeking an Assistant...

  • CRM Marketing Manager

    4 weeks ago

    London, Greater London, United Kingdom abrdn Full time

    About the RoleAt abrdn, we're seeking a highly skilled CRM Marketing Manager to join our team. As a key member of our marketing team, you will be responsible for developing and executing a comprehensive subscriber engagement strategy that drives user acquisition, retention, and growth.Key ResponsibilitiesDevelop and lead the strategy for end-to-end user and...

  • CRM Marketing Manager

    4 weeks ago

    London, Greater London, United Kingdom New Look Full time

    About the RoleWe are seeking a highly skilled CRM Marketing Manager to join our growing CRM Team at New Look. As a key member of our team, you will play a pivotal role in developing and executing comprehensive customer relationship management strategies to drive customer loyalty, engagement, and revenue growth.Key ResponsibilitiesDevelop the end-to-end CRM...

  • CRM Marketing Manager

    4 weeks ago

    London, Greater London, United Kingdom abrdn Full time

    About the RoleAt abrdn, we're seeking a skilled CRM Marketing Manager to empower our retail investors with informed investment decisions. This high-impact role will be on the frontline of our subscriber engagement strategy, building out our CRM capability to convert, engage, and retain users across our subscriber lifecycle.Key ResponsibilitiesDevelop and...

  • CRM Marketing Manager

    4 weeks ago

    London, Greater London, United Kingdom New Look Full time

    About the RoleWe are seeking a skilled CRM Marketing Manager to join our growing CRM Team at New Look. As a key member of our team, you will play a pivotal role in developing and executing comprehensive customer relationship management strategies to drive customer loyalty, engagement, and revenue growth.Key ResponsibilitiesDevelop the end-to-end CRM loyalty...

  • CRM Marketing Strategy Manager

    3 weeks ago

    London, Greater London, United Kingdom New Look Full time

    Career Opportunity: CRM ManagerAt New Look, our goal is to inspire That New Look Feeling in our customers. To achieve this, we need talented individuals to join our team. We're currently seeking a CRM Manager to play a pivotal role in developing and executing comprehensive customer relationship management strategies.About the RoleAs the CRM Marketing...