Retail Operations Manager

3 days ago


Uxbridge, United Kingdom New Look Full time

We are New Look, a leading fashion retailer with a rich history dating back to the 1960s. Our mission is to inspire That New Look Feeling, and we believe it starts with our employees.

About Us

New Look has come a long way since its humble beginnings in Taunton. We've grown into an omni-channel business serving millions of customers across the UK and beyond.

The Role

As a Retail Operations Manager - Customer Experience at New Look, you will be responsible for implementing an exceptional customer experience strategy that drives loyalty and retention. You will work closely with your Store Manager to ensure that every customer interaction is positive and memorable.

To achieve this, you will set high standards and lead your team to deliver outstanding results. With previous retail management experience, particularly in fast-paced environments, you will have a proven track record of driving results through your team.

This is an exciting opportunity to join a dynamic and flexible employer that values its employees' work-life balance. As a member of our team, you will enjoy:

  • A competitive salary of £45,000 per annum
  • 40% staff discount on all New Look products
  • Monthly privilege vouchers offering 25% off for family and friends
  • Season ticket loans to help you get to work

We use Microsoft Word to manage applications, so please submit your CV as a Word document to ensure a smooth process.



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