Operations and Brand Manager
5 days ago
We are seeking a talented Operations and Brand Manager to join our team at Forrest Recruitment. This is an exciting opportunity to join a dynamic and growing company, working closely with the management team to achieve business objectives.
The ideal candidate will have a passion for women's health and wellbeing, with a strong understanding of operational processes and procedures. You will have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
The salary for this role is £28,000-£30,000 per annum, depending on experience. Additional benefits include additional leave, your birthday off, pension scheme, company reward scheme, and employee assistance programme.
Key Responsibilities:
- Order fulfilment including picking and packaging of products in a well-presented way to meet the brand guidelines
- Liaising with suppliers, customers, and other brands
- Operational tasks looking at ways to improve all aspects of the business
- Manage and maintain stock levels
- Acting as a brand ambassador
- Providing excellent levels of customer service and product support
- Collating feedback from customer interactions and event attendees
- Planning events i.e. materials, logistics and schedules
- Highlight sales trends and products that are not selling as well
- Acting in an empathetic and problem-solving way offering support and guidance on products
Requirements:
- Prior experience in a business-to-consumer or operational/retail position
- Strong knowledge of operational processes and procedures
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
Benefits:
- Additional leave
- Your birthday off
- Pension scheme
- Company reward scheme
- Employee assistance programme
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