Brand Ambassador and Operations Manager
13 hours ago
About the RoleWe are seeking a highly motivated and experienced professional to join our client in the Stoke-on-Trent area as a Brand Ambassador and Operations Manager. This role will involve supporting the growth of the brand from the ground level up.
Key Responsibilities
- Fulfilling orders by picking and packaging products in line with brand guidelines
- Liaising with suppliers, customers, and other brands
- Implementing operational improvements to enhance the business
- Managing stock levels
- Acting as a brand ambassador, promoting the brand's values and mission
- Providing exceptional customer service and product support
- Collating feedback from customer interactions and events
- Planning and organizing events, including logistics, materials, and schedules
- Highlighting sales trends and underperforming products
- Offering empathetic and problem-solving support to customers
The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and have a passion for delivering exceptional customer experiences.
Salary: £28,000-£30,000 DOE (depending on experience)
This is an excellent opportunity for someone looking to develop their skills and progress their career in a dynamic and growing organization.
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