Brand Ambassador and Operations Manager

13 hours ago


StokeonTrent, Stoke-on-Trent, United Kingdom Forrest Recruitment Full time
Job Title: Brand Ambassador and Operations Manager

About the RoleWe are seeking a highly motivated and experienced professional to join our client in the Stoke-on-Trent area as a Brand Ambassador and Operations Manager. This role will involve supporting the growth of the brand from the ground level up.

Key Responsibilities
  • Fulfilling orders by picking and packaging products in line with brand guidelines
  • Liaising with suppliers, customers, and other brands
  • Implementing operational improvements to enhance the business
  • Managing stock levels
  • Acting as a brand ambassador, promoting the brand's values and mission
  • Providing exceptional customer service and product support
  • Collating feedback from customer interactions and events
  • Planning and organizing events, including logistics, materials, and schedules
  • Highlighting sales trends and underperforming products
  • Offering empathetic and problem-solving support to customers

The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and have a passion for delivering exceptional customer experiences.

Salary: £28,000-£30,000 DOE (depending on experience)

This is an excellent opportunity for someone looking to develop their skills and progress their career in a dynamic and growing organization.


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