Insurance Claim Advisor

4 days ago


Portsmouth, Portsmouth, United Kingdom Talent Sure Recruitment Limited Full time
About the Role
Talent Sure Recruitment Limited seeks an enthusiastic and seasoned Claims Support Advisor to become part of their team during an exciting phase of expansion. As a key member of the team, you will play a vital role in helping customers during their time of need. Your primary responsibilities will include accurately assessing travel insurance claims, processing valid claims promptly, and providing exceptional customer service.

Main Tasks:
  1. Accurately assess travel insurance claims against policy guidelines.
  2. Process valid claims efficiently, ensuring minimal delays.
  3. Resolve customer queries and disputes with empathy and professionalism.
  4. Communicate clearly and concisely with customers, colleagues, and external partners.
  5. Maintain accurate records and adhere to compliance standards.

Key Requirements:
To succeed in this role, you will require strong communication skills, enabling you to build rapport with customers and resolve issues effectively. You should also possess problem-solving skills, with the ability to think critically and make informed decisions. A salary of £25,000 per annum reflects the company's commitment to offering a competitive remuneration package.

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