Customer Service Specialist
2 weeks ago
**About the Role:**
We are seeking a skilled Customer Service Specialist to join our team at Charles Taylor. As a Billing and Network Administrator, you will play a crucial role in ensuring the compliance and accuracy of medical expenses within our organisation.
The successful candidate will be responsible for reviewing, auditing, and processing these expenses to ensure compliance with regulatory requirements and internal policies. This position requires a keen eye for detail and strong analytical skills to contribute to accurate and efficient expense management.
**Key Responsibilities:**
- Creation, assessment, and coverage of travel insurance claims
- Review and audit of medical expenses according to group policy
- Understanding and entering invoice payments on our inhouse system
- Identify and carry out negotiations of medical invoices
- Handle and co-ordinate requests for arrangement of logistical services for clients
**What We Offer:**
- Estimated salary: £25,000 - £29,562 per annum
- 28 days including Bank Holiday's and incremental holiday plan
- Fantastic opportunities for learning, development, and career progression
- Contributory pension scheme
- Free Health Cash Plan worth £1700 per annum
- Generous high-street rewards scheme for family and friends
- Free travel insurance (subject to qualifying criteria)
- Discounts on home and motor insurance
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