Visual Merchandising Team Leader

1 month ago


London, Greater London, United Kingdom Marks and Spencer Full time
Job Overview

We are seeking a skilled Visual Merchandising Team Leader to join our team at Marks and Spencer. As a key member of our visual merchandising team, you will play a vital role in delivering an exceptional customer experience across our stores.

Key Responsibilities
  • Lead the visual team to deliver high-quality visual displays that drive sales and customer engagement.
  • Work closely with commercial and operations teams to ensure seamless execution of visual presentation standards and processes.
  • Own the ordering and implementation of large-format point-of-sale (POS) materials for all business units.
  • Regularly review competitor stores to identify opportunities for improvement.
  • Cultivate a culture of innovation and excellence within the team, embracing new digital ways of working and leadership behaviors.
  • Support store engagement and training requirements as needed.
  • Collaborate with the wider store operation to drive business objectives.
  • Develop and implement strategies to improve customer in-store experiences and drive performance.
  • Conduct regular performance reviews, addressing underperformance when necessary and celebrating successes.
Requirements
  • A robust understanding of visual merchandising principles and their application across various business units.
  • The ability to execute window displays to industry-leading standards, adapting to diverse store environments.
  • Experience leading a team to achieve excellent visual implementation, customer service, and KPIs.
  • Strong knowledge of commercial performance, people processes, and systems, as well as the ability to utilize data and metrics to inform decision-making.
  • Digital capability and proficiency in utilizing company systems.
  • Familiarity with relevant laws and regulations within your area of responsibility.
  • Effective relationship-building skills, including stakeholder management across the store and region.
What We Offer
  • An estimated annual salary of £55,000 - £65,000, commensurate with experience.
  • A comprehensive benefits package, including competitive pension schemes, generous holiday entitlement, and access to exclusive employee discounts.
  • Ongoing professional development and training opportunities to enhance your skills and career prospects.


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