Dining Room Attendant

4 weeks ago


Belfast, United Kingdom merchant Full time

The Merchant Hotel is a luxurious 5-star hotel located in the heart of Belfast City Centre. The Great Room Restaurant is the crown jewel of the hotel, offering a sumptuous dining experience in a grand and elegant setting.

We are currently seeking a skilled and experienced dining room attendant to join our team in The Great Room Restaurant. As a dining room attendant, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.

Key responsibilities include:

  • Providing attentive and courteous service to guests
  • Managing table settings and ensuring that all necessary items are available
  • Assisting with food and beverage service
  • Maintaining a clean and organized dining area

We offer a competitive rate of pay, plus excellent service charge for all staff. A full-time member of staff could expect to earn an additional £100-£150 per week through service charge paid weekly through payroll.

The ideal candidate will have:

  • Two years customer care experience
  • Cash handling experience
  • Excellent customer service experience

The Merchant Hotel offers a range of benefits to its staff, including:

  • Complimentary overnight stay in The Merchant Hotel with dinner and breakfast in The Great Room Restaurant
  • Company group discount 20% off food in The Cloth Ear, The National and Little Wing Pizzeria
  • Regular wellbeing initiatives including free counselling through our safe space
  • Generous service charge
  • Paid breaks
  • 29 days holiday pro rata (including your birthday)
  • Seasonal parties and gifts
  • Classroom and Online Training

The Merchant Hotel is an equal opportunities employer and reserves the right to apply an enhanced shortlisting criteria.


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