Room Attendant
7 months ago
We are currently looking for a dedicated and detail-oriented individual to join our team as a Room Attendant. In this role, you will play a crucial part in maintaining the cleanliness, organisation, and overall presentation of our hotel rooms and public areas.
This is a 20 hour contracted position with opportunity for additional hours as required.
**Responsibilities**:
- Clean and tidy guest rooms and public areas in accordance with hotel standards and procedures.
- Change bed linens, replenish amenities, and ensure all guest supplies are well-stocked.
- Vacuum carpets, mop floors, and dust surfaces to maintain a pristine environment.
- Report any maintenance issues or damages to the relevant department for prompt resolution.
- Adhere to health and safety regulations to ensure a safe and hygienic environment for guests and colleagues.
- Assist guests with any inquiries or requests in a courteous and professional manner.
- Collaborate effectively with other team members to ensure efficient workflow and guest satisfaction.
- Uphold the hotel's reputation for excellence by consistently delivering exceptional service.
**Requirements**:
- Previous experience in housekeeping or a similar role within the hospitality industry is preferred but not essential.
- Excellent attention to detail and the ability to work efficiently in a fast-paced environment.
- Strong communication skills and a friendly, customer-focused attitude.
- Ability to work independently as well as part of a team.
- Flexibility to work various shifts, including weekends and holidays.
- A positive attitude and willingness to go above and beyond to meet guest expectations.
**Benefits**:
- Discounted accommodation & Food & Beverage discounts across the iNua collection
- Worldwide discounts with IHG
- Career development & growth opportunities
- Employee of the Month/ Year
- Celebrate service initiatives
- Access to our EAP- To include 24/7 online GP access, 24/7 Mental Health Helpline, Nutritional advice & so much more
- Group Life Assurance - up to £10,000 giving you peace of mind
If you are passionate about hospitality and take pride in delivering impeccable service, we invite you to join our team.
**_Please note you must have a right to work in the UK to be considered for this position_
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