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Housing & Wellbeing Coordinator

2 months ago

Bradford, Bradford, United Kingdom Homes Plus Full time

About Homes Plus

Homes Plus is a leading social enterprise dedicated to creating inclusive and thriving communities for our customers and employees. We believe in hiring people, not numbers, and are committed to creating a workplace that values diversity, equity, and inclusion.

About the Role

We are seeking a highly motivated and experienced Housing & Wellbeing Coordinator to join our team. As a key member of our community living team, you will play a vital role in promoting safe and secure independent living, reducing isolation, and providing advice on rent and service charges.

Key Responsibilities

  • Engage with residents to promote safe and secure independent living and reduce isolation
  • Provide advice on rent and service charges, assist with benefits claims, and support customers with their financial needs
  • Work with our internal income recovery team to reduce rent arrears
  • Travel within local geographical areas to perform duties

Requirements

  • Experience/knowledge of housing management, social care, and/or wellbeing of retirement living services
  • Good computer skills with knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint
  • Effective communication skills, both written and verbal, with the ability to build great relationships with customers and colleagues
  • Awareness of Health & Safety
  • Experience of managing anti-social behavior and challenging situations

What We Offer

  • Competitive salary with a salary review yearly
  • Pension with matched contributions up to 7%
  • Excellent holiday package – 35 days annual leave with the option to buy or sell leave
  • Cashback plan for healthcare costs – up to £500 saving per year
  • Bonus scheme for all colleagues at 2%
  • Training and development
  • Extra perks including huge discounts and offers from shops, cinemas, and much more