Vice President II, Quality Assurance Manager
8 hours ago
About the Role:
We are seeking a highly skilled and experienced Vice President II, Quality Assurance Manager to join our Sanctions Operations QA team in Manchester. As a key member of our team, you will be responsible for leading and managing screening alert teams, overseeing staffing and resource allocation, and collaborating with Sanctions Operations managers to address identified QA errors.
Key Responsibilities:
- Lead and manage screening alert teams to ensure timely and effective resolution of QA errors.
- Oversee staffing and resource allocation to meet operational needs and optimize team performance.
- Collaborate with Sanctions Operations managers to address identified QA errors and execute remediation activities.
- Coordinate and execute remediation activities to resolve identified issues effectively.
- Ensure compliance with defined deadlines, quality standards, and QA policies and procedures.
- Implement quality control measures to monitor and assess the effectiveness of the QA process.
- Identify opportunities for process improvements and implement best practices to enhance the overall QA function.
- Oversee new hire, yearly, and ad-hoc QA training.
- Function as the final decision-maker in cases of disagreement between QA Analysts and QA Team Leads regarding the disposition of QA reviews.
Requirements:
- Bachelor's degree or equivalent combination of education and work experience required.
- Advanced/graduate degree preferred.
- 7 years of financial crime-related alert review experience preferred, including 2 years acting as team lead.
- Proven experience in effective communication with upper management, delivering clear and concise reports on activities, findings, and progress.
- Demonstrated capacity to prioritize and promptly respond to urgent business needs, ensuring minimal disruption to operations and upholding quality standards.
- Effective communication skills, both verbal and non-verbal, to interact with vendors and internal stakeholders.
- Ability to work across organizational lines and proactively problem solve and support with stakeholders at all levels of the organization.
- Strong analytical, problem-solving, organizational, and time management skills.
- Project management experience with proven ability to oversee multiple team members simultaneously.
- Excellent written, verbal, and presentation skills.
- Proficiency using vendor management and risk management software or tools.
- Proven decision-making ability.
About BNY:
BNY is a leading global financial services company with a strong culture of excellence. We offer highly competitive compensation, benefits, and wellbeing programs, as well as access to flexible global resources and tools for your life's journey. Our company values diversity, equity, and inclusion, and we are committed to creating a workplace where everyone feels valued and respected.
Benefits and Rewards:
BNY offers a range of benefits and rewards, including:
- Competitive compensation and benefits packages.
- Flexible global resources and tools for your life's journey.
- Access to wellbeing programs and services.
- Opportunities for professional development and growth.
- A diverse and inclusive work environment.
Equal Employment Opportunity:
BNY is an Equal Employment Opportunity/Affirmative Action Employer. We are committed to creating a workplace where everyone feels valued and respected, and we welcome applications from diverse candidates.
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