Current jobs related to Vice President, Client Service Manager II - Manchester - BNY

  • Vice President, Client Activation Manager II

    2 weeks ago

    Manchester, United Kingdom BNY Full time

    Job Title: Vice President, Client Activation Manager IIAt BNY, we're seeking a seasoned professional to lead our Client Activation team as Vice President, Client Activation Manager II. This hybrid role is located in Manchester, UK, and offers a unique opportunity to make a significant impact in the financial services industry.Key Responsibilities:Lead a team...

  • Vice President, Client Activation Manager II

    3 weeks ago

    Manchester, United Kingdom BNY Full time

    Job Title: Vice President, Client Activation Manager IIAt BNY, we're seeking a seasoned professional to lead our Client Activation team as Vice President, Client Activation Manager II. This hybrid role is located in Manchester, UK, and offers a unique opportunity to make a significant impact in the financial services industry.Key Responsibilities:Lead a team...

  • Vice President, Client Activation Manager II

    3 weeks ago

    Manchester, United Kingdom BNY Full time

    Job Title: Vice President, Client Activation Manager IIAt BNY, we're seeking a seasoned professional to lead our Client Activation team as Vice President, Client Activation Manager II. This hybrid role is located in Manchester, UK, and offers a unique opportunity to make a significant impact in the financial services industry.Key Responsibilities:Lead a team...

  • Vice President, Client Activation Manager II

    3 weeks ago

    Manchester, United Kingdom BNY Full time

    Job Title: Vice President, Client Activation Manager IIAt BNY, we're seeking a seasoned professional to lead our Client Activation team as Vice President, Client Activation Manager II. This hybrid role is located in Manchester, UK, and offers a unique opportunity to make a significant impact in the financial services industry.Key Responsibilities:Lead a team...

  • Vice President, Middle Office Manager II

    3 weeks ago

    Manchester, United Kingdom BNY Full time

    Job Title: Vice President, Middle Office Manager IIBNY is seeking a highly skilled and experienced professional to join our Middle Office, Account Onboarding team as a Vice President, Middle Office Manager II. This role is located in Manchester, UK and will be working in a hybrid capacity.Key Responsibilities:Resolve complex client challenges by working with...

  • Vice President, Middle Office Manager II

    3 weeks ago

    Manchester, United Kingdom BNY Full time

    Job Title: Vice President, Middle Office Manager IIBNY is seeking a highly skilled and experienced professional to join our Middle Office, Account Onboarding team as a Vice President, Middle Office Manager II. This role is located in Manchester, UK and will be working in a hybrid capacity.Key Responsibilities:Resolve complex client challenges by working with...

  • Vice President, Client Activation Manager II

    3 weeks ago

    Manchester, United Kingdom BNY Full time

    Job SummaryWe are seeking a highly skilled Vice President, Client Activation Manager II to join our team at BNY. As a key member of our Enterprise Onboarding Platform, you will play a critical role in executing strategic initiatives and driving client excellence.Key ResponsibilitiesMaintain a strong risk mitigation and control environment.Contribute to the...

  • Vice President, Client Activation Manager II

    3 weeks ago

    Manchester, United Kingdom BNY Full time

    Job SummaryWe are seeking a highly skilled Vice President, Client Activation Manager II to join our team at BNY. As a key member of our Enterprise Onboarding Platform, you will play a critical role in executing strategic initiatives and driving client excellence.Key ResponsibilitiesMaintain a strong risk mitigation and control environment.Contribute to the...

  • Vice President, Middle Office Manager II

    2 weeks ago

    Manchester, United Kingdom BNY Full time

    Job Title: Vice President, Middle Office Manager IIWe are seeking a highly skilled and experienced professional to join our Middle Office, Account Onboarding team as a Vice President, Middle Office Manager II. This role is located in Manchester, UK and will be working in a hybrid capacity.Key Responsibilities:Resolve complex client challenges by working with...

  • Vice President, Client Activation Manager II

    3 weeks ago

    Manchester, United Kingdom BNY Full time

    Job SummaryBNY is seeking a seasoned professional to lead our Client Activation team. As Vice President, Client Activation Manager II, you will be responsible for maintaining a strong risk mitigation and control environment, working with the global management team to contribute to the objectives and key results of the Enterprise Onboarding Platform, and...

  • Vice President, Client Activation Manager II

    3 weeks ago

    Manchester, United Kingdom BNY Full time

    Job SummaryBNY is seeking a seasoned professional to lead our Client Activation team. As Vice President, Client Activation Manager II, you will be responsible for maintaining a strong risk mitigation and control environment, working with the global management team to contribute to the objectives and key results of the Enterprise Onboarding Platform, and...

  • Vice President, Middle Office Manager II

    1 month ago

    Manchester, United Kingdom BNY Full time

    Vice President II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients...

  • Vice President, Client Activation Manager II

    4 weeks ago

    Manchester, United Kingdom BNY Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our Client Activation team as a Vice President, Client Activation Manager II. This role is a key part of our Enterprise Onboarding Platform, and we are looking for someone who can lead, manage, and motivate a team of client-facing direct reports to deliver excellent client...

  • Vice President, Client Activation Manager II

    4 weeks ago

    Manchester, United Kingdom BNY Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our Client Activation team as a Vice President, Client Activation Manager II. This role is a key part of our Enterprise Onboarding Platform, and we are looking for someone who can lead, manage, and motivate a team of client-facing direct reports to deliver excellent client...

  • Vice President, Middle Office Manager

    1 month ago

    Manchester, United Kingdom BNY Full time

    Job Title: Vice President, Middle Office Manager IIBNY is seeking a highly skilled and experienced Vice President, Middle Office Manager II to join our team. As a key member of our Middle Office, Account Onboarding team, you will be responsible for resolving complex client challenges, establishing and executing data controls, and working with our Technology...

  • Vice President, Middle Office Manager

    1 month ago

    Manchester, United Kingdom BNY Full time

    Job Title: Vice President, Middle Office Manager IIBNY is seeking a highly skilled and experienced Vice President, Middle Office Manager II to join our team. As a key member of our Middle Office, Account Onboarding team, you will be responsible for resolving complex client challenges, establishing and executing data controls, and working with our Technology...

  • Vice President, Middle Office Manager II

    1 month ago

    Manchester, Greater Manchester, United Kingdom BNY Full time

    Vice President II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our...

  • Vice President II, Quality Assurance Manager

    3 weeks ago

    Manchester, United Kingdom BNY Full time

    Quality Assurance Vice President IIBNY is seeking a highly skilled Quality Assurance Vice President II to join our Sanctions Operations QA team in Manchester. As a key member of our team, you will be responsible for leading and managing screening alert teams, overseeing staffing and resource allocation, and collaborating with Sanctions Operations managers to...

  • Vice President II, Quality Assurance Manager

    3 weeks ago

    Manchester, United Kingdom BNY Full time

    Quality Assurance Vice President IIBNY is seeking a highly skilled Quality Assurance Vice President II to join our Sanctions Operations QA team in Manchester. As a key member of our team, you will be responsible for leading and managing screening alert teams, overseeing staffing and resource allocation, and collaborating with Sanctions Operations managers to...

  • Vice President II, Quality Assurance Manager

    3 weeks ago

    Manchester, United Kingdom BNY Mellon Full time

    Job Title: Vice President II, Quality Assurance ManagerBNY Mellon is seeking a highly skilled and experienced Vice President II, Quality Assurance Manager to join our Sanctions Operations QA team in Manchester. As a key member of our team, you will be responsible for leading and managing screening alert teams, overseeing staffing and resource allocation, and...

Vice President, Client Service Manager II

3 months ago

Manchester, United Kingdom BNY Full time
Overview
Vice President II
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We're seeking a future team member for the role of Vice President II to join our Client Services team (Custody Client Operations - Cash). This role is located in Manchester, UK and will be working on a hybrid basis. ( 3 days a week in the office).
In this role, you'll make an impact in the following ways:
• Responsible for the daily management of a team of client service professionals responsible for providing quality support to our clients on a daily basis.
• Act as escalation contact for our clients, striving to assist our clients in resolving highly complex or non-routine client issues and inquiries.
• Maintain great relationships with business teams to report client trends and needs; may provide forward-looking insight on client issues to drive future revenue growth.
• Oversee and provide guidance on internal activities and initiatives designed to improve the client experience. You will determine needed improvements through review and analysis of problems reported.
• Responsible for the development and maintenance of policies and procedures for your team and sets metrics and goals to ensure continuous process improvement and optimal client satisfaction.
• Recruit, direct, motivate and develop your staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
.
To be successful in this role, we're seeking the following:
• Bachelor's degree or the equivalent combination of education and experience is required with an MBA preferred.
• 5-7 years work experience, with at least 1-2 years people management experience
• Experience in an operational area (Cash Operations / Treasure Services experience is an asset) and/or client services preferred.

At BNY, our culture speaks for itself. Here's a few of our awards:
  • America's Most Innovative Companies, Fortune, 2024
  • World's Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
  • Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
  • "Most Just Companies", Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.