Vice President, Client Activation Manager II

2 weeks ago


Manchester, United Kingdom BNY Full time
Job Title: Vice President, Client Activation Manager II

At BNY, we're seeking a seasoned professional to lead our Client Activation team as Vice President, Client Activation Manager II. This hybrid role is located in Manchester, UK, and offers a unique opportunity to make a significant impact in the financial services industry.

Key Responsibilities:
  • Lead a team of up to 10 client-facing direct reports, focusing on delivering exceptional client service and meeting service level agreements.
  • Maintain a strong risk mitigation and control environment, ensuring compliance with regulatory requirements.
  • Build and maintain effective working relationships with key stakeholders across the Enterprise Onboarding Platform, Client Service Delivery, Custody Operations, and other Platforms.
  • Contribute to the objectives and key results of the Enterprise Onboarding Platform, working closely with the global management team.
  • Play a key role in executing strategic initiatives from a data, automation, risk-focused, and client excellence lens.
Requirements:
  • 5+ years of experience in managing people, with a proven track record of driving change and understanding complex processes.
  • Excellent leadership and communication skills, with the ability to build trust and rapport with direct reports and colleagues.
  • Proven success in managing client service teams, working to tight deadlines, and meeting client demands.
  • Ability to simplify complex processes and drive process improvements.
About BNY:

BNY is a leading global financial services company, empowering employees to grow and succeed in a culture of excellence. We're committed to creating an inclusive workplace and have been recognized for our innovative approach to business and our commitment to diversity and inclusion.

We offer highly competitive compensation, benefits, and wellbeing programs, as well as access to flexible global resources and tools to support your life's journey. Join us in our mission to make money work for the world.



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