Dental Treatment Coordinator

1 month ago


Winchester, Hampshire, United Kingdom Portman Dental Care Full time

Job Title: Treatment Coordinator

Job Summary:

We are seeking a dedicated and compassionate Treatment Coordinator to join our team at Portman Dental Care in Winchester. As a Treatment Coordinator, you will be the first point of contact for our referred patients, providing outstanding customer service and support throughout their dental journey.

Responsibilities:

  • Schedule appointments and manage the appointment calendar efficiently
  • Communicate with patients regarding treatment plans and financial arrangements
  • Coordinate referrals to specialist providers as needed
  • Develop relationships with local dentists to build incoming referrals
  • Address patient inquiries and concerns promptly and professionally
  • Maintain accurate patient records and update information as necessary
  • Collaborate with clinical staff to optimise patient care and satisfaction
  • Assist with administrative tasks to support the smooth operation of the practice

Requirements:

  • Excellent communication and interpersonal skills
  • Strong organisational abilities and attention to detail
  • Proficiency in dental software systems (SOE) is desirable
  • Ability to multitask and work effectively in a fast-paced environment
  • Compassionate demeanour and a genuine desire to help others

What's in it for you?

  • Practice bonus scheme
  • Special days
  • Opportunity to buy up to an additional 3 annual leave days per year
  • Enhanced maternity and paternity leave
  • Paid company sick pay
  • Life assurance contributory pension scheme
  • Employee Referral Scheme – earn up to £3,000 per referral
  • Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service providing help and advice on a range of issues
  • Cycle to work scheme
  • Benefits platform with access to discounted shopping, cinema, travel, and much more


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