Dental Treatment Coordinator
1 month ago
Job Title: Treatment Coordinator
Job Summary:
We are seeking a dedicated and compassionate Treatment Coordinator to join our team at Portman Dental Care in Winchester. As a Treatment Coordinator, you will be the first point of contact for our referred patients, providing outstanding customer service and support throughout their dental journey.
Responsibilities:
- Schedule appointments and manage the appointment calendar efficiently
- Communicate with patients regarding treatment plans and financial arrangements
- Coordinate referrals to specialist providers as needed
- Develop relationships with local dentists to build incoming referrals
- Address patient inquiries and concerns promptly and professionally
- Maintain accurate patient records and update information as necessary
- Collaborate with clinical staff to optimise patient care and satisfaction
- Assist with administrative tasks to support the smooth operation of the practice
Requirements:
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Proficiency in dental software systems (SOE) is desirable
- Ability to multitask and work effectively in a fast-paced environment
- Compassionate demeanour and a genuine desire to help others
What's in it for you?
- Practice bonus scheme
- Special days
- Opportunity to buy up to an additional 3 annual leave days per year
- Enhanced maternity and paternity leave
- Paid company sick pay
- Life assurance contributory pension scheme
- Employee Referral Scheme – earn up to £3,000 per referral
- Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service providing help and advice on a range of issues
- Cycle to work scheme
- Benefits platform with access to discounted shopping, cinema, travel, and much more
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