Dental Treatment Coordinator

3 weeks ago

Winchester, Hampshire, United Kingdom Portman Dental Care Full time

Job Title: Treatment Coordinator

Job Summary:

We are seeking a dedicated and compassionate Patient Care Coordinator to join our team at Portman Dental Care in Winchester. As a Treatment Coordinator, you will be the first point of contact for our referred patients, providing outstanding customer service and support throughout their dental journey.

Key Responsibilities:

  • Schedule appointments and manage the appointment calendar efficiently
  • Communicate with patients regarding treatment plans and financial arrangements
  • Coordinate referrals to specialist providers as needed
  • Develop relationships with local dentists to build incoming referrals
  • Address patient inquiries and concerns promptly and professionally
  • Maintain accurate patient records and update information as necessary
  • Collaborate with clinical staff to optimise patient care and satisfaction
  • Assist with administrative tasks to support the smooth operation of the practice

Requirements:

  • Excellent communication and interpersonal skills
  • Strong organisational abilities and attention to detail
  • Proficiency in dental software systems (SOE) is desirable
  • Ability to multitask and work effectively in a fast-paced environment
  • Compassionate demeanour and a genuine desire to help others

What's in it for you?

  • Practice bonus scheme
  • Special days
  • Opportunity to buy up to an additional 3 annual leave days per year
  • Enhanced maternity and paternity leave
  • Paid company sick pay
  • Life assurance contributory pension scheme
  • Employee Referral Scheme – earn up to £3,000 per referral
  • Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service providing help and advice on a range of issues
  • Cycle to work scheme
  • Benefits platform with access to discounted shopping, cinema, travel, and much more

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.

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