Commercial Account Handler

6 days ago

Ipswich, Suffolk, United Kingdom Brown & Brown Europe Full time
{"title": "Commercial Account Handler", "description": "Job Summary

We are seeking an experienced Commercial Account Handler to join our team at Brown & Brown Europe. As a key member of our team, you will be responsible for managing an existing book of business, providing administrative support, and servicing clients in a professional, timely, and efficient manner.

Key Responsibilities
  • Providing quotations, new business, mid-term amendments, and renewals for designated Account Executives or Small Business Unit (SBU)
  • Delivering excellent customer service, ensuring Treating Customers Fairly (TCF) is paramount in all dealings with customers
  • Providing customers/clients with appropriate insurance cover and advice while maintaining competitive premiums
  • Advising insurers in respect of all new business, amendments, and renewal transactions
  • Liaising with clients and ensuring they are fully aware of the cover provided and any gaps in cover or significant terms, conditions, or exclusions
  • Liaising with clients/premium credit providers on failed instalment cases
  • Ensuring formal complaints or potential formal complaints are referred immediately to the Compliance Officer or a Director
  • Assisting the claims department in respect of cover operative and other technical matters
  • Liaising with the claims department as required to verify loss experience at each renewal
What We Offer
  • A comparable and comprehensive salary package & benefits
  • A joint pension contribution scheme
Requirements
  • General insurance experience either broking or underwriting
  • Ability to handle new business enquiries, renewals, and mid-term adjustments of insurance policies
  • Good customer service and negotiation skills
  • Effective planning, administration, and organisational skills
  • Ability to work calmly under pressure
  • Excellent oral and written communication skills with the ability to professionally represent the Company
  • Ability to build successful, mutually beneficial business relationships with all stakeholders
About Us

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

", "lang_code": "en"}

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