Customer Service Representative
7 days ago
The Recruitment Co. is seeking a skilled Inbound Sales & Customer Service Agent to join our team.
As a key member of our sales team, you will be responsible for handling customer inquiries and resolving any issues in a timely and professional manner.
With a strong focus on delivering exceptional customer service, you will work closely with clients to understand their needs and provide tailored solutions that meet their expectations.
This is an excellent opportunity to advance your career in sales and customer service while earning a competitive salary.
We are looking for someone who is confident, articulate and able to build rapport with customers from diverse backgrounds.
You will be working in a fast-paced environment, communicating effectively with colleagues and clients to ensure seamless delivery of our services.
Some key responsibilities include:
- Handling customer calls and emails in a timely and professional manner
- Providing product information and answering customer queries
- Resolving customer complaints and concerns in a fair and efficient manner
- Collaborating with internal teams to achieve sales targets and improve customer satisfaction
To succeed in this role, you will require:
- Excellent communication and interpersonal skills
- Ability to work in a team environment and adapt to changing priorities
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and CRM software
We offer a competitive salary of £13.25 per hour, with uncapped commission opportunities and a hybrid working arrangement in London (E14).
We believe that our benefits package is one of the best in the industry, offering:
- A comprehensive training program to enhance your skills and knowledge
- Ongoing support and coaching from experienced colleagues
- A collaborative and dynamic work environment
If you're passionate about delivering exceptional customer service and eager to take your career to the next level, please apply today.
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