Temp Dutch Speaking Customer Service Advisor

4 months ago

Canary Wharf, United Kingdom Mulberry Recruitment Full time

**Temporary Dutch Speaking Customer Service Sales Advisor**

**Location: Canary Wharf, London UK**

**Salary: £11 Per Hour**

**Hybrid Working**

**Hours: Monday to Sunday, 37.5 Hours a week, Shift Pattern**

**Permanent**

Are you a fluent Dutch speaker?

Do you enjoy providing excellent customer service and looking for a new opportunity to join a highly successful holiday’s company?

**Responsibilities**:
You will be expected to handle incoming calls and understand the needs and expectations of customers

CCAs task is to generate holiday bookings and sales of associated additional products and services

Handle incoming calls for both sales and service calls

Generate sales through understanding customer needs and creating desire

Cancel, modify or confirm visits already sold

Upsell additional products, services and extended stays

Assist customers on live chat with enquiries about the product and website bookings

**Essentials**:
Dutch to Fluent level

Must be able to travel and work from other offices as and when required in line with business needs.

Good written and verbal English language skills

Excellent interpersonal skills

Able to add to a high performance team culture where agents exhaust all opportunities to achieve targets and brand loyalty for the client

A natural ability to drive sales

Professional and emotionally resilient

**Benefits**:
Casual dress

On-site parking

Private medical insurance

**Salary**: £11.00 per hour

Expected hours: 37.5 per week

Schedule:

- Day shift
- Weekend availability

Work Location: In person

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