Customer Experience Ambassador

3 weeks ago


Horwich, Bolton, United Kingdom Greene King Full time

At Greene King, we're passionate about delivering exceptional customer experiences. As a key member of our team, you'll play a vital role in creating unforgettable moments for our guests.

What You'll Do
  • Provide heartfelt and memorable experiences for every customer interaction
  • Showcase your menu knowledge by offering expert recommendations
  • Greet, serve, and look after customers with warmth and efficiency
  • Collaborate with the bar team to craft drinks that meet specs and exceed expectations
  • E nsure a safe, legal, and clean environment for our guests, addressing any issues promptly
Your Skills and Qualifications
  • Demonstrate a willingness to learn and grow with our team
  • Possess attention to detail, ensuring every pint is poured to perfection
  • Share our passion for providing top-notch service and welcoming guests warmly
  • Exhibit a positive attitude and be an active team player
Benefits and Perks
  • A competitive salary and pension contribution
  • The opportunity to develop your skills across our well-known brands
  • A discount of 33% on all our brands for you and 15% for loved ones
  • An employee assistance program, including mental health and financial support
  • A 50% discount at Greene King Inns and hotels for you and 25% for loved ones
  • A Wage Stream for accessing your wage before payday
  • Retail discounts, including up to 30% off at Superdrug

We estimate the salary for this role to be around £20,000 per annum, depending on experience and location.



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