Housing Advice Specialist
4 days ago
We are seeking an experienced Housing Advice Specialist to join our team at Octave Recruitment Ltd. This role is ideal for individuals with a strong background in delivering housing advice and homelessness prevention services, particularly under the Housing (Wales) Act 2014.
The successful candidate will be responsible for undertaking senior officer reviews of homelessness cases, ensuring decisions are lawful, fair, and transparent. They will also respond to statutory reviews of decisions, including those related to the suitability of accommodation, with well-reasoned and clear written responses.
Key Responsibilities:- Undertake senior officer reviews of homelessness cases under the Housing (Wales) Act 2014.
- Respond to statutory reviews of decisions, including those related to the suitability of accommodation.
Salary: £35,000 - £40,000 per annum, depending on experience.
What We're Looking For:- Extensive knowledge and practical experience of the Housing (Wales) Act 2014, particularly casework related to homelessness prevention and statutory reviews.
- Experience in homelessness prevention, housing advice, or similar frontline roles.
- Strong report-writing skills, with the ability to articulate complex casework decisions clearly and professionally.
- Excellent communication skills and the ability to manage relationships with stakeholders.
- Proven ability to handle complaints and sensitive issues with empathy, tact, and a problem-solving approach.
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