Service Team Leader
3 weeks ago
Johnson Controls is a global leader in diversified technology and industrial solutions, serving customers in over 150 countries. The company's Industrial Refrigeration (IREF) division delivers comprehensive project solutions, maintenance, and service to support manufacturing, cold storage, and R&D testing requirements.
As a Service Team Leader, you will be part of a dynamic team responsible for ensuring the company's IREF business meets corporate KPIs and mandatory compliance. Your key objectives include driving management, providing technical support to technicians, and promoting best talent within the team.
The role involves managing the on-call rota to ensure adequate levels of cover, participating in Safety Week activities, and encouraging technician participation. You will also be responsible for highlighting and working with admin to ensure technicians' tools are calibrated, electrical tools are PAT tested, and within date. Additionally, you will support technicians to identify first-time fixes, driving client service delivery.
Key requirements for this role include:
- Ability to manage, influence, and collaborate with internal and external stakeholders at all levels
- Proven experience in industrial refrigeration, including experience in a leadership-type role
- Technical background and knowledge of industrial refrigeration systems in both industrial and commercial environments
- Excellent leadership, communication, and interpersonal skills
- Relevant degree in mechanical engineering or a related field
- Familiarity with health and safety regulations and a commitment to maintaining a safe working environment
Johnson Controls offers a comprehensive benefits package, including a competitive salary, overtime paid at premium rates, stand-by allowance, call-outs, and travel paid on top of basic salary. The company also provides a service vehicle, mobile phone, tablet, PPE, and any specialist equipment required.
This is an excellent opportunity for experienced technicians with leadership skills and industrial refrigeration technical knowledge to step away from working on tools and take on a challenging leadership role. If you are a motivated individual with a passion for industrial refrigeration, we encourage you to apply for this exciting opportunity.
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