Technical Support Specialist
3 days ago
MHouse Business Solutions is a forward-thinking company dedicated to delivering exceptional business solutions. We pride ourselves on our ability to enhance operational efficiency and solve technical challenges for our clients. Our team values innovation, professionalism, and customer service.
Job Summary
We are seeking a Technical Support Executive to join our growing team. The ideal candidate will provide first-line technical support, troubleshooting technical issues, and resolving queries with a professional and customer-focused approach. This role requires a strong foundation in general computer systems, Windows operating systems, networking, and problem-solving.
Key Responsibilities
- Provide technical support via phone, email, or ticketing system.
- Troubleshoot hardware, software, and network-related issues for Windows-based systems.
- Diagnose and resolve technical problems related to operating systems, applications, and network connectivity.
Salary and Benefits
The estimated salary for this position is $60,000-$80,000 per year, based on experience. MHouse offers a competitive salary, collaborative team environment, opportunities for professional growth, and the chance to work with cutting-edge technologies.
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